Reviews & reputation
Klantenvertellen customer service integration with Cuego
Ratings from Klantenvertellen pulled in and answered from Cuego, alongside all your other review sources.
Cuego AI agent
- Understand the questionWhat is this about and what does the customer really want to know.
- Gather contextOrder, customer data and earlier conversations from your own systems.
- Prepare the answerAn answer that holds up, with the follow-up action included.
- Get it doneReturn filed, ticket updated, queued for your approval.
Klantenvertellen is widely used by Dutch service providers and local businesses. The ratings tend to be detailed and personal, and deserve a personal response in return. Cuego pulls them in automatically, detects the sentiment and prepares a draft response per rating that addresses what the customer actually wrote.
The context that comes with it
This information already exists somewhere
Cuego doesn't copy your system. This data comes in the moment a customer gets in touch about it, and moves back into the background afterwards.
Ratings with score and the full written comments.
Sentiment per rating, visible in the inbox at a glance.
Response status, so you see which ratings still need attention.
The integration in motion
1. The question comes in
Cuego only knows what the message says
A customer gets in touch. At that point Cuego knows nothing beyond what the message says: a name, an address and a question. Everything that makes the answer complete still sits in Klantenvertellen.
New rating: 4 stars
Questions that answer themselves
With that data in place, nobody has to go looking. This is what can happen next.
Detailed ratings, little time
Cuego reads the full comments and writes a response that engages with the content, not a stock line that fits anywhere.
Reputation scattered across platforms
Klantenvertellen counts in the same dashboard as your other sources, so you see your average and trend across everything.
How it works
How to connect it
Connect your Klantenvertellen account via Reviews > Integrations with your location ID and API key.
FAQ
Frequently asked questions
That's where it shines. Cuego captures the essence and addresses the points the customer raised, positive and critical, in a response of a few sentences.
See also
Keep exploring
Everything in Cuego connects. Discover the modules, solutions and integrations that belong with this.
Your Cue to Go.
Everything around your customer. Together.
The Customer Contact Platform where conversations, customer data, knowledge, workflows, people and AI come together. Book a 30-minute demo and see it against your own situation.
30-minute demo · then we set it up together
Rather look for yourself first? Take the free website scan