Integrations

Customer service integrations with the systems you already use

Your webshop knows what someone ordered. Your inbox holds the emails. Your telephony knows the calls. Integrations are not an extra feature to us, they are how Cuego builds context: the relevant information comes to the moment you need it.

Request a demo See all integrations

Cuego AI agent

Understand the questionWhat is this about and what does the customer really want to know.
Gather contextOrder, customer data and earlier conversations from your own systems.
Prepare the answerAn answer that holds up, with the follow-up action included.
Get it doneReturn filed, ticket updated, queued for your approval.

app.cuego.io

Hub

Your webshop, shipping and customers in one place

1 connection active of 43

Shopify

Connected

Open

WooCommerce

Not connected

Connect

Bol.com

Not connected

Connect

Amazon

Coming soon

Connect

Magento

Not connected

Connect

ChannelEngine

Not connected

Connect

Lightspeed

Not connected

Connect

PrestaShop

Coming soon

Connect

CCV Shop

Coming soon

Connect

Picqer

Not connected

Connect

Mijnwebwinkel

Coming soon

Connect

Gmail

Not connected

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Outlook

Not connected

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Google Workspace

Not connected

Connect

Microsoft 365

Not connected

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IMAP

Not connected

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Cuego Telefonie

Not connected

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WhatsApp Business

Not connected

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Facebook Messenger

Not connected

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Instagram DM

Not connected

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SMS

Not connected

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SendCloud

Not connected

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PostNL

Not connected

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DHL

Not connected

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DPD

Not connected

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Google Reviews

Not connected

Connect

Trustpilot

Not connected

Connect

Kiyoh

Not connected

Connect

Klantenvertellen

Not connected

Connect

Feedback Company

Not connected

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Klaviyo

Not connected

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ActiveCampaign

Not connected

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Brevo

Not connected

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Copernica

Not connected

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Spotler

Not connected

Connect

MailerLite

Not connected

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Mollie

Not connected

Connect

Exact Online

Coming soon

Connect

SendCloud Returns

Not connected

Connect

Returnless

Not connected

Connect

Returnista

Not connected

Connect

REST API & webhooks

Not connected

Connect

Zapier

Coming soon

Connect

The stronger that connection with the rest of your business, the more complete the context, and the more Cuego can handle on its own. Every integration is in every plan.

Shopify

Webshops & OMS

Orders, customers and tracking live in every conversation. AI answers 'where is my package?' with the real delivery status and creates return labels.

Gmail

Email & Calendar

Your existing Gmail address becomes a shared inbox with tickets, owners and AI draft replies. Customers notice no difference.

WooCommerce

Webshops & OMS

Connect your WooCommerce shop and give AI access to orders, customer data and return statuses for concrete answers.

WhatsApp Business

Communication

WhatsApp conversations in the same inbox as email and chat, with AI responding right away. Including per-message delivery status and approved templates.

Outlook

Email & Calendar

Connect Outlook and Microsoft 365: all customer email arrives as a ticket, with AI preparing a draft instantly.

Bol.com

Webshops & OMS

Selling via Bol.com? Cuego pulls in orders and shipping status so your marketplace customers get answers as fast as your own shop.

SendCloud

Logistics & delivery

Shipping labels and real-time tracking via SendCloud. AI answers delivery questions with the live status and creates returns.

PostNL

Logistics & delivery

PostNL tracking directly in the conversation via your Sendcloud connection. 'Where is my order?' automatically gets the real delivery status.

Google Reviews

Reviews & Reputation

Google reviews appear in your review inbox. Cuego suggests a fitting response and you publish it with one click.

Magento

Webshops & OMS

Orders and customer data from Magento (Adobe Commerce) directly in the conversation, so AI answers with real data.

Facebook Messenger

Communication

Messages from your Facebook page arrive as regular conversations. Cuego agent responds instantly and your team takes over where needed.

DHL

Logistics & delivery

Track DHL shipments from within Cuego, directly or via your Sendcloud connection, so customers and AI see the live delivery status without external portals.

Mollie

Payments

Payment status and transactions from Mollie next to every conversation, useful for payment and refund questions.

Google Workspace

Email & Calendar

Mail and calendar from Google Workspace connected to your Cuego workspace.

Instagram DM

Communication

Answer Instagram DMs without opening the app. Questions about products or orders land in the same queue as your other channels.

Klaviyo

Email marketing

See which campaigns and flows this customer received in every conversation, including opens and clicks. So you know whether someone actually saw that discount email.

ChannelEngine

Webshops & OMS

Selling via Zalando, Otto, Kaufland or bol? One connection retrieves orders from all your marketplaces, with the channel shown per order.

Microsoft 365

Email & Calendar

Mail, calendar and sign-in via Microsoft 365, for teams fully in the Microsoft ecosystem.

Trustpilot

Reviews & Reputation

Trustpilot reviews synced automatically, with AI-drafted responses and invitation emails to happy customers.

SendCloud Returns

Returns

Return status from SendCloud in the conversation: is the parcel on its way back, received or processed. Same keys as your shipping connection.

Lightspeed

Webshops & OMS

Connect your Lightspeed shop for orders, customers and product information directly in every conversation.

Cuego Telefonie

Voice

Call from within Cuego with your own numbers, queues and recordings. Calls are summarised automatically and logged as tasks.

REST API & webhooks

Automation

Running your own system, or something not listed here? Via the REST connection and webhooks, Cuego pulls your data using your own endpoints and authentication.

DPD

Logistics & delivery

DPD tracking connected to your orders, directly or via Sendcloud, so delivery questions are answered instantly and with the right status.

ActiveCampaign

Email marketing

Campaigns and automations from ActiveCampaign visible per contact. Also works for MailBlue, which runs on the same platform.

SMS

Communication

Text messages via your own business number, handled in the shared inbox. Useful for short updates and customers without smartphone apps.

Brevo

Email marketing

Brevo campaign statistics per contact: what was sent, opened and clicked. Formerly Sendinblue.

Kiyoh

Reviews & Reputation

Kiyoh reviews in the same inbox as your other platforms, so no rating goes unanswered.

Copernica

Email marketing

The mailings sent from your Copernica database next to the customer file. Useful for questions about a promotion or newsletter the customer just received.

Spotler

Email marketing

Spotler Mail+ connected to your customer file, so you can see which mailings someone received before you reply.

Picqer

Webshops & OMS

Stock and order-picking data from Picqer in the customer file, so you know exactly what's happening with an order.

Returnless

Returns

Returns from Returnless looked up by order number or email address, showing the same status the customer sees in your own return portal.

Klantenvertellen

Reviews & Reputation

Ratings from Klantenvertellen are pulled in and answered from Cuego, including sentiment per review.

MailerLite

Email marketing

The emails this contact opened and clicked, right in the timeline. So your answer matches what the customer already read.

Feedback Company

Reviews & Reputation

Feedback Company connected to your review dashboard: every new rating visible, every response from the same workspace.

Returnista

Returns

Return requests from Returnista looked up by order number, so 'where is my refund?' gets a concrete answer.

IMAP

Email & Calendar

Connect any email address via IMAP/SMTP, ideal if you don't use Gmail or Microsoft.

Amazon

Coming soon

Webshops & OMS

Amazon orders and customer questions together with your other channels in one inbox, with AI pulling in order status.

Zapier

Coming soon

Automation

Connect Cuego to thousands of other apps. On the roadmap; until then you can connect custom flows via our API and webhooks.

PrestaShop

Coming soon

Webshops & OMS

Orders and customer data from PrestaShop available to AI and your team on every question.

CCV Shop

Coming soon

Webshops & OMS

For Dutch webshops on CCV Shop: orders and delivery status straight into the conversation.

Mijnwebwinkel

Coming soon

Webshops & OMS

Connect your Mijnwebwinkel shop and let AI handle order status and customer questions automatically.

Exact Online

Coming soon

Finance

Invoices and customer data from Exact in the customer file for payment questions. On the roadmap.

Don't see your tool?

Via our REST API and webhooks you can connect almost anything. Or request a custom integration, happy to help.

Request an integration

CRM and calendar are already included

For customer management and scheduling there is nothing to connect. Cuego has its own CRM that fills itself from your webshop and your conversations, and its own calendar. If you work with Google Calendar or Outlook, appointments sync both ways.

See the platform

Securely connected

GDPR-compliant

Every connection processes data in line with the GDPR. You decide which data Cuego may use.

EU hosting

All data is hosted and processed within the European Union.

Real-time sync

Orders, customers and conversations stay in sync automatically, no manual exports.

Keep exploring

Everything in Cuego connects. Discover the modules, solutions and integrations that belong with this.

Modules

Mail

Mail, chat and phone as one ticket

Cuego AI

From question to executed action

Voice

Calls with context and summary

Solutions

E-commerce

Cuego looks up the order, sees where the parcel is and gives your customer an answer right away. Service that scales with your webshop and absorbs peak loads with ease.

Webshop & OMS connection

Cuego connects to your order management system and webshop, looks up the order and gives the customer an answer right away. Shopify webshops included.

CRM & customer view

A 360° profile with the full conversation history, organisations, contacts, deals and a complete timeline. No more scattered screens: AI and people see the same thing.

Your Cue to Go.

Everything around your customer. Together.

The Customer Contact Platform where conversations, customer data, knowledge, workflows, people and AI come together. Book a 30-minute demo and see it against your own situation.

Request a demo Contact us

30-minute demo · then we set it up together

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